Accessibility Statement
The Gilded Spoon is committed to providing a website and dining experience that is accessible to everyone, including individuals with disabilities. We are continuously working to improve the accessibility of our website and physical location to ensure that all guests can enjoy the authentic flavors of New Orleans in an inclusive environment.
Our Commitment to Accessibility
At The Gilded Spoon, we believe that everyone should have equal access to our website and dining services. We are dedicated to meeting the needs of individuals with disabilities and are actively working to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments.
Our efforts to improve accessibility are ongoing, and we are constantly seeking new ways to enhance the user experience for all visitors. We welcome your feedback on how we can further improve the accessibility of our website and restaurant.
Website Accessibility Features
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for screen readers and other assistive technologies to understand and navigate.
- Alternative Text: All images on our website include descriptive alternative text (alt text) to provide context for users who cannot see the images.
- Keyboard Navigation: Our website can be navigated using a keyboard alone, without the need for a mouse.
- Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read the content.
- Resizable Text: Users can easily resize the text on our website using their browser settings.
- Clear and Consistent Navigation: Our website features a clear and consistent navigation structure to help users find the information they need quickly and easily.
- Forms Accessibility: All forms on our website are designed to be accessible, with clear labels and instructions.
- Skip Navigation Link: A "skip to main content" link is provided at the top of each page to allow users to bypass the navigation menu and jump directly to the main content.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of interactive elements on our website.
- Responsive Design: Our website is designed to be responsive, adapting to different screen sizes and devices. This ensures that the website is accessible on desktops, tablets, and smartphones.
- Video Captions: All videos on our website include captions or transcripts to make them accessible to users who are deaf or hard of hearing.
- Regular Accessibility Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues. These audits are performed by accessibility experts who are knowledgeable about WCAG guidelines.
Physical Accessibility Features at The Gilded Spoon
- Wheelchair Accessibility: Our restaurant is wheelchair accessible, with ramps and accessible restrooms.
- Accessible Seating: We offer accessible seating options to accommodate guests with mobility impairments. Please specify your needs when making a reservation.
- Service Animals Welcome: Service animals are welcome at The Gilded Spoon.
- Large Print Menus: We offer large print menus upon request.
- Braille Menus: Braille menus are available with advance notice. Please contact us at least 24 hours prior to your visit to request a Braille menu.
- Assisted Listening Devices: Assisted listening devices are available for guests who are hard of hearing. Please inquire with our staff upon arrival.
- Staff Training: Our staff is trained to provide excellent service to all guests, including those with disabilities. We are committed to providing a welcoming and inclusive environment for everyone.
Feedback and Contact Information
We are committed to providing an accessible experience for all users. If you encounter any accessibility barriers on our website or at our restaurant, please let us know. Your feedback is valuable and helps us to improve our accessibility efforts.
Please contact us at:
- Email: [email protected]
- Phone: 504-555-7422
- Address: 613 Royal Street, New Orleans, LA 70130
We will do our best to respond to your feedback within 5 business days.
Policy Review and Updates
This Accessibility Statement is reviewed and updated regularly to ensure that it accurately reflects The Gilded Spoon’s ongoing commitment to accessibility. The last review was conducted by Dr. Eleanor Vance, our Accessibility Consultant, on October 26, 2024. We strive to keep our practices aligned with the latest standards and guidelines.
Third-Party Content
Please note that our website may contain content provided by third parties, such as embedded videos or social media feeds. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage you to contact the third-party provider directly if you encounter any accessibility issues with their content.
Enforcement Procedure
At The Gilded Spoon, we take accessibility concerns seriously. If you have reported an accessibility issue and are not satisfied with our response, you may contact the City of New Orleans Office of Human Rights and Equity for further assistance. We are committed to working cooperatively with all stakeholders to resolve any accessibility issues in a timely and effective manner.